Power Platform Engineer & Automation Specialist
5,000+ working hours saved · 85 users onboarded across a single migration · 24 hours saved weekly from one automation · 20+ Power Platform & automation projects
Real-Time Service Desk Reporting: Replacing Manual Monthly Reports with Power BI
Real-Time Service Desk Reporting: Replacing Manual Monthly Reports with Power BI
Turning “No” into “Yes” with Ingenuity and Microsoft Power Automate
Turning “No” into “Yes” with Ingenuity and Microsoft Power Automate
Reducing License Waste with Power Automate + Converse CX Integration
Reducing License Waste with Power Automate + Converse CX Integration
Transforming Event Planning: A SharePoint Powered Automation Overhaul
Transforming Event Planning: A SharePoint Powered Automation Overhaul
Automating Agent Sentiment Feedback via Netcall CX, Teams, and Power Automate
Automating Agent Sentiment Feedback via Netcall CX, Teams, and Power Automate
SaaS Contact Centre Transformation: Replacing Legacy Cisco with Netcall Converse CX
SaaS Contact Centre Transformation: Replacing Legacy Cisco with Netcall Converse CX
24 Hours Saved Weekly: Streamlining Supplier Data Entry with Power Automate
24 Hours Saved Weekly: Streamlining Supplier Data Entry with Power Automate
Scan, Report, Resolve: Making Meeting Room Support Effortless